HP

Fix HP Printer Offline Error - Step-By-Step Guide

HP printers are one of the best printer choices, and people admire these printers due to their high efficacy and brilliant results. Nowadays, the HP printer has become a well-known brand in the offices. However, the HP printer can cause some issues during its use, such as the HP printer offline issue. Many times your HP printer stops working and goes offline during work. This is annoying and frustrating at the same time. So, how to fix HP printer offline error? This is a big question we will find an answer to. But before that, you must know why this error occurs. 

There can be many factors that cause offline errors in HP printers. So, let’s see why this error occurs and how to fix it. 

Why Does the HP Printer Offline Error Occur?

We have enlisted some major reasons for HP printers being offline. Find the root cause and fix it by applying some easy methods mentioned below. 

Fault in Connection

Maybe your printer is disconnected from your computer device or Wi-Fi network, which is causing the offline status. In this case, you have to ensure the connectivity of your devices. 

Outdated/Corrupted Drivers

Sometimes, the corrupted or outdated printer drivers may also turn your printer offline. You will have to install the latest drivers from the official website. 

Paper Jams

If the printer has paper jams, it may turn your printer offline until you clear the jam. Also, the pending print jobs might be causing this issue. 

Faulty Hardware

The printer consists of many hardware components that may cause offline errors, such as power cables and malfunctioning printer parts. 

How to Resolve the HP Printer Offline Error (6 Easy Methods)?

Fixing HP printer offline errors includes simple troubleshooting steps. There is a list of troubleshooting methods. If one method doesn’t work, move to the next. Doing this will save your printer from further issues. 

To get further information, you can refer to this video.

Method 1: Check for the Connectivity

This is the first step in troubleshooting HP printer offline error. Check if your HP printer is connected to your computer and is on the same Wi-Fi network. And if the printer is connected to a USB, make sure that the cable is correctly plugged in. Also, ensure that the internet is stable and the connection is not interrupted. 

Method 2: Select the “Use Printer Online” Option

To do this, go to the Start icon on your computer on the left side and click the Control Panel. Under the Control Panel, select Devices and Printers. Now, right-click the Printer option and click See What’s Printing. After that, pick the printer from the top menu bar. Next, select “Use Printer Online” from the given menu. 

Method 3: Check for the Power Supply

If there is an issue with the power supply, your printer may go offline. So, verify if your printer is plugged in correctly and the power cord isn’t broken or damaged. To resolve the issue, you can try plugging the cord into a different outlet. If the issue doesn’t go, you have the option to take advantage of our live support agent via chat and call. 

Method 4: Try Updating HP Printer Drivers

If your printer’s drivers are outdated or corrupted, your printer may go offline. In order to fix this issue, you should move to the HP official website and search for your printer model. Then, allow the latest drivers to download. Then, continue the installation to update your HP drivers. 

Method 5: Clear the Paper Jams

When the printer has paper jams, it may go offline. Hence, to fix the offline issue, you will need to clear the paper jam in the printer. Also, if there are any pending print jobs, delete them too. By doing this, you will fix the issue instantly. If the issue persists, you can take the help of our professionals via phone call or live chat. 

Method 6: Restart Your Devices

If nothing works, you can just restart your devices to resolve the HP printer offline issue. So, first power off your printer and computer, wait for a while, and turn them back on. Doing this will reset any connection issue with your printer and will get it back online. 

By applying these steps, you can fix HP printer offline error effortlessly without needing any professional assistance. Once you follow everything, your issue will be gone. But, if the issue still persists, you can take the help of our support executive via call or chat.