Canon

Solve Canon Printer Offline Error - Talk to Printer Experts

Canon printers are in high demand, but we can’t ignore that users encounter glitches. While using Canon printers, users can find several issues that prevent them from performing printing/scanning jobs. Canon printer offline is one of the errors that can come unexpectedly and prevent the printer from performing printing functions smoothly. 

Is your essential task pending because of the printer’s offline errors? You can contact experienced printer professionals to tackle the issue or review the solutions discussed below. But before diving into the solutions, let’s be aware of some probable reasons why the offline issue happens. 

What are the Major Causes of Canon Printer Offline?

Do you know why the offline issue has occurred in your Canon printer? Go through some of the significant reasons linked with this problem.

• The printer is in sleep, stopped, or paused mode.
• No paper in the main tray.
• Slow or no internet connection. 
• Corrupted and damaged printer drivers and software. 
• Damaged or loose wire or USB cable. 
• Paper jam problem.
• Some viruses or malware attacks. 

Resolve Canon Printer Says Offline Error [Top 5 Solutions]

Try the step-by-step solutions below when you get an offline error while accessing the printer. It will fix the problem and get your printer back online. 

Solution 1: Confirm Your Printer is Connected Properly 

Sometimes you encounter offline issues; the first thing you need to do is check the internet connection. 

1. Go to the notification tray and click on the internet icon. 
2. Check if you are connected to the stable internet or not. 
   
3. Also, verify that the printer and PC are connected to a similar network. 
4. In the case of USB cables, check cables for physical damage.
5. Try to change the USB port and see if the issue is resolved. 

You can also connect with printer experts through calls or live chat to get your issue fixed. They will first determine the cause and then fix the problem accordingly. 

Solution 2: Try to Restart Your Print Spooler Service 

When Canon printer offline error comes your way, restart the spooler service to fix the issue. It is responsible for managing all the print jobs, and thus, restarting it can solve the error. 

1. Press the Windows Key and R together. 
2. When the Run box opens, enter services.msc and click on Enter. 
3. After that, the services window will open. 
4. Click on any service and press P until the Print Spooler is highlighted. 
5. Next, right-click on the Printer Spooler and select Properties. 
   
6. Move to the General tab and choose the Stop option. 
7. Now, click on OK to save the changes. 
8. Delete the printing jobs now. 
9. Open Windows Explorer and C drive > Windows > System32 > Spool > PRINTERS.
10. Next, click on Continue when the screen asks for permission. 
11. Then, close the Windows and go back to the General tab again.
12. Start the spooler service once again and set its startup type as Automatic. 
    
13. Restart your operating system in the end. 

Solution 3: Set Your Canon Printer as Default 

Here are the steps to set your Canon printer as the default in Windows settings. Make sure to perform the instructions carefully. 

1. Press Windows + I simultaneously to open Windows Settings. 
   
2. Next, first, select Devices and then Printer and Scanners. 
3. Now, right-click on your Canon printer and hit on Manage. 
4. Click on Set as default. 
   

These steps will make your printer online from the offline status. Do you need a clear understanding of the process to fix offline issues? Here is a below discussing simple solutions step by step. Watch it now and resume your printer to work. 

Solution 4: Turn off the Use Printer Offline Mode 

If the above solutions don’t fix your issue, perform the instructions below to turn off the use printer offline mode. 

1. First, turn your Canon printer on.
2. Move to the Windows search box and enter the Control Panel.
3. Choose the option - Devices & Printers.
4. Find your Canon printer for the printer list. And right-click on it. 
5. If the Use Printer Offline option is checked, uncheck it. 
   

Solution 5: Reinstall Canon Printer Drivers 

The offline issue in the printer can sometimes occur because of corrupt drivers. Try reinstalling the printer drivers with the help of the following steps. Also, if you face any difficulty, attain direct assistance through calls or live chat. Let’s understand the step to reinstall printer drivers. 

1. Move to the Start button and click on Device Manager. 
2. Next, double-click on the Printer Queue and right-click on your Canon printer. 
3. In the following step, click Uninstall device. 
   
4. Follow all the on-screen directions to complete the process. 
5. Once the process completes, restart your PC. 

These easy directions will automatically reinstall printer drivers and fix the error if it’s printer drivers related. Also, printer experts are available 24/7* to help you out.