How to Solve HP ENVY Inspire 7255e Printer Offline Error?

February 25, 2025

How to Solve HP ENVY Inspire 7255e Printer Offline Error?

If you are facing an offline issue on your HP ENVY Inspire 7255e Printer but are not sure how to fix this error, then reading our guide will help you. We understand how frustrating printer issues can be. Therefore, in this blog, we will explore some easy methods that you can use to solve your HP ENVY Inspire 7255e printer offline issue. So, without any more delay, let's get started and learn everything about solving HP 7255e printer's offline problems. But before jumping to the solution, let's first find out the cause of this offline printer error.

Common Causes of ENVY Inspire 7255e Printer Offline Error

There are multiple reasons why your HP ENVY Inspire 7255e printer might go offline. Just like every technical error highlighted by the user's lack of knowledge and improper maintenance. But for your better understanding, we mentioned some of the very common causes of the offline issue in the HP ENVY Inspire 7255e Printer:

  • Using outdated or corrupted drivers
  • Unstable or lost connection issue
  • Add the incorrect printer configuration.
  • Issues with the print queue
  • Problems with the Print Spooler Service

If you are having a similar problem and want to fix it, then here are the steps you can follow to overcome this offline issue with your HP printer.

Troubleshooting HP ENVY Inspire 7255e Offline Error

Step 1: HP Print and Scan Doctor

  • First, download the HP Print and Scan Doctor application on your device.
  • Now, run the application on your system.
  • Open HPPSdr.exe from the download folder (this may require some additional permissions).
  • Then, click "Start" and select your HP printer.
  • Lastly, follow some on-screen instructions and click "Yes" when a notification appears for printer updates or set as default printer.

But, after performing this, if the issue still continues, try using Windows default troubleshooting and diagnostic settings. Here are the steps you can follow to enable this setting:

  • Start with open settings on Windows.
  • Select 'System' from the sidebar features.
  • Now, select the option of 'Troubleshoot.'
  • Then, select the option of 'Other Troubleshooters.' 
  • Lastly, click on the Run button, which is parallel to the Printer option.
  • Wait until the diagnosis is completed; if the system finds any issue, it will report to you with the reference. By following that reference, you can easily troubleshoot your HP printer offline issue on your own.

Step 2: Check Your Printer Connection

Depending on the method, make sure your printer is connected to the device correctly with a wired or wireless medium.

  • Start accessing the USB cable connections that are placed in the right ports (if using the USB connective method).
  • Also, make sure to enter the correct password for the Wi-Fi while connecting the printer to the network.
  • Further, check that your printer and the device you are using are connected to the same network.
  • If you find any flaw in any point of the printer's connectivity, make sure to correct it before trying again to print.

Step 3: Updating the HP printer configuration

  • Press the "Windows + R" buttons to open up the Run dialog box.
  • Now, search for Control Panel in the search box and click 'OK.'
  • Go through the "Hardware and Sound" option and then "Device and Printers."
  • Find your HP ENVY Inspire 7255e printer and right-click on it.
  • Look for the setting that isn't set on Use Printer Offline; if it is enabled already, make sure to disable it.

Step 4: Clear Your HP Printing Queue

  • Go to Settings, then select the option of "Bluetooth & devices."
  • Select the option of "Printer & scanners," then select your printer from the list.
  • Now click on the option of "Open print queue."
  • Finally, right-click on any print jobs and select "Cancel." to remove the Queue.

Step 5: Restart the Print Spooler Service

  • Again, start by pressing "Windows + R."
  • Now, type "services.msc" in the search box and press Enter.
  • Find a service named "Print Spooler" in the list.
  • Right-click on the service, and select the option to "Restart" service.
  • Once it's done, restart your computer to activate the service.

Step 6: Download the updated printer drivers

  • Go to the official HP website, then go to 'Support.'
  • Now, look at the option of "Software and Drivers."
  • Select the printer option, then search for your printer model.
  • Now, explore the drivers that suit your requirements and click to download.
  • Run the drivers file on your computer and follow the display instructions to install the drivers.
  • Lastly, restart your computer to activate the latest drivers on your computer.

Conclusion

Encountering an offline printer error is kind of frustrating, but if you know the right way, then it is going to be a quick troubleshooting for you. Follow the guided methods to figure out what is causing your HP ENVY Inspire 7255e printer to go offline, and use the compatible solution to fix the issue easily.

Lastly, if you are still facing offline issues with your printer, then we suggest you contact us. Printer Offline Error is the right place for you to solve any printer's problem. We are specialized in solving printer offline error. Thus, we are dedicated to helping you with your printer's offline issues through our expert guidance at https://printeroffline-error.com/support

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