How Do I Solve My Xerox C315 Printer Offline Error? (Full Guide)
April 30, 2025

Xerox printers are used worldwide due to their high-duty printing performance and high print quality. Despite their numerous advantages, these printers might show an offline status and stop printing normally. Many users face this problem, preventing them from completing their printing tasks. This blog aims to address this issue. Here, all those users will get a way to get their printer back online. So, if you are also wondering 'how to solve Xerox printer offline error', this is the right place to land.
Before looking for solutions, you must understand why this error occurs. The basic reasons are connectivity issues, printer driver problems, incorrect printer settings, printer hardware issues, and so on. In order to solve this error, you need to find the root cause and work on it. Let’s begin this guide and learn the solutions.
Why Is My Xerox Printer Offline?
If a printer is offline, there could be hundreds of reasons behind it. However, there are some of the most common reasons for this, which might be related to your printer. Check out those reasons below:
- Unstable internet connection
- Faulty printer settings
- Outdated or corrupted printer drivers
- Multiple print jobs
- Paper jams
- Unnecessary printer entries
- Hardware issues with the printer
The above reasons can significantly affect your printer's performance. Your Xerox C315 printer is likely offline due to one of the following reasons.
How to Solve Xerox Printer Offline Error?
There are multiple ways to fix an offline error with your printer. Some of the best methods are explained below.
Method 1: Check Printer Connections
When you see that the Xerox C315 printer is offline, the first thing you need to do is check your wired or wireless connection. Follow the steps below:
- Check if the Ethernet cables or USB cables are not damaged.
- Also, check if your wireless connection is stable enough.
- Ensure that the router’s lights are lit.
- Make sure that your wireless connection is within the required range.
- Check if your printer and the system are added to the same network.
- Try to reset your wireless router and printer.
Using this method, you can do the primary troubleshooting and get the printer online. If this method doesn’t work, try the next one.
Method 2: Set Your Printer as a Default
When the printer is not set as a default printer, it may go offline and not print. In this case, users need to correct the printer setting to fix the error.
- To start, head to the Control Panel on your computer.
- Then, select the Devices and Printers option.
- Here, locate your printer and right-click on it.
- Now, select “Set as default printer.”
- Finally, click OK to save the changes.
This is 'how to solve Xerox printer offline error' and resume printing.
Method 3: Reinstall Your Printer
This is another great method to fix the offline error on your printer. Check the steps given below to do it:
- Ensure that you power off your printer and disconnect it from the power source.
- Then, hit the Devices option.
- Now, click the Printers & Scanners option.
- From that option, select your printer model.
- After that, hit the Remove Device option.
- On the next screen, hit OK to verify the changes.
- Next, go to the Devices option again and hit the Printers and Scanners option.
- Here, choose the Add a printer or scanner option.
- Now, click the Add a printer option.
- Check for your printer model and select it when you find it.
- Finally, the offline error on your printer will be resolved.
That’s how you can fix an offline error on your Xerox C315 printer and get it back to an online status to start printing.
Frequently Asked Questions
Question
How Do I Get My Xerox Printer Offline to Online Status?
To get your printer
offline to online status, you need to check the wired and wireless connection
and update printer drivers to the latest version. Moreover, you need to set
your printer as a default printer and disable the “Use Printer Offline” option. Once you follow these methods, you
will get your printer online once again.
Question
Why Is My Xerox Printer Not Printing?
If your Xerox printer is not printing, it could be due to a poor wireless network, weak cable
connection, or out-of-date printer drivers. Moreover, incorrect printer
settings can also be a big reason behind the printing error. Besides, if the
printer has some hardware issues, it may also contribute to a non-functional
printer.
Question
How Do I Get My Xerox Printer Online on a Mac?
To get your printer
online on a Mac system, you need to update the printer drivers, delete the
extra printing jobs, and clear the print queue. Moreover, you need to check for
the wireless connection and correct the necessary printer settings. If nothing works,
reinstall the printer on your Mac computer.
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