How to Fix Epson Expression XP-15000 Printer Offline Error?

May 9, 2025

How to Fix Epson Expression XP-15000 Printer Offline Error?

Printers are prone to an offline status, and so is the Epson Expression XP-15000 printer. This printer is popular for its multifunctional capabilities and reliable performance. Even experts trust this printer. However, with usage or due to glitches, they might go offline, leaving users puzzled. But why does it happen? Multiple factors may contribute to an offline error with your Epson printer. For instance, a poor wireless connection, paper jams, clogged print heads, corrupted or outdated printer drivers, etc. Hence, this blog will teach users 'how to fix Epson printer offline error'. Read this full guide to understand everything in detail.

How to Fix Epson Printer Offline Error

Issue 1: Outdated Printer Drivers

This is one of the most common reasons behind an offline error. Hence, users must update the drivers or software to fix the printer offline issue. Check out the steps below.

  1. First of all, head to Settings on your computer and click the Printers & Scanners option.
  2. Then, ensure that your printer is not set to offline mode.
  3. Also, check if your computer has all the updated printer drivers.
  4. Visit Epson's official support page to search for updated drivers if they are outdated.
  5. After that, search for the latest printer drivers and software.
  6. Download and install them on your computer.

That’s 'how to fix Epson printer offline error' and get back to your normal printing regime.

Issue 2: Printer Set to Offline Mode

This is another common reason your Epson XP-15000 printer might go offline. Users may not notice that their printer is set to offline mode, and this creates issues with printing. Follow the steps given below.

  • To begin, restart your printer.
  • Then, hit the Windows and I keys together to open the Settings option.
  • Now, choose the Devices option.

Why Does My Epson Printer Keep Going Offline

  • After that, click the Printers & Scanners option.
  • Soon, you will see a list of devices, including your printer.
  • Once you see your printer on the list, right-click on it.
  • Next, choose the “See what’s printing” option.

how to fix Epson printer offline error

  • Then, you will see the “Use Printer Offline” choice.
  • Ensure this option is unchecked, and disable it if necessary.

Finally, you will observe that your Epson Expression XP-15000 printer will get back to the online state once again.

Issue 3: Unstable Connection

An unstable connection is the main reason behind an offline issue, and you can fix the connection easily. Go with the following steps:

  1. Disconnect the printer and wireless router from the power source and turn them off completely.
  2. Then, wait for a while and turn them on again.
  3. After that, head to the printer’s Wi-Fi menu.
  4. Now, choose your wireless network.
  5. Forget the wireless network, then restart your printer and reconnect to the network.

That’s 'how to fix Epson printer offline error' and bring the printer from offline to online status.

Issue 4: Overloaded Print Queue

Sometimes, a busy print queue is a potential cause for an offline error. Therefore, you need to clear the queue to fix the offline error. Follow the steps below.

  • First of all, launch the Control Panel on your Windows computer.
  • Then, head to the Devices and Printers using the Control Panel.

how to fix Epson printer offline error

  • Now, right-click on your printer when you see it on the list.
  • Choose “See what’s printing,” highlight all pending jobs, and delete them.

Clearing the print queue will resolve the offline status caused by a backlog.

Issue 5: Clogged Print Head

A clogged print head can also be a potential reason for an offline problem. Therefore, you must clean them thoroughly and reinstall them to remove this error. Print heads may get clogged over time due to dust and dirt. A deep cleaning will surely make them function normally again.

Conclusion

You have learned 'how to fix Epson printer offline error' using the four best methods. Now is the time to use these methods to bring your printer back online. Your printer might go offline due to many reasons, such as issues with the wireless connection, printer drivers being out of date, and hardware issues with the printer. Hence, the right method is all that users need to rectify this error. By working on the root causes, users can resolve the offline issue and resume printing effortlessly.

Frequently Asked Questions


Question

Why Does My Epson Printer Keep Going Offline?

If your printer keeps going offline, it may be due to issues with the printer, wireless network, or connected device. Therefore, you must check the printer settings, update the printer drivers and software, check the printer hardware, like the print heads, and clear the print queue. After doing all these things, your printer may come back with an online status.

Question

How Do I Get My Epson Printer Back Online on a Mac?

If you want to get your printer back online on a Mac computer, follow these steps:

  1. Go to the Apple menu on your Mac.
  2. Then, choose the System Preferences option from the menu.
  3. Now, select the Printers & Scanners option to check the list of printers.
  4. Click on your printer’s name and click the (-) sign to remove the printer.
  5. Next, set your printer as the default and restart your printer. 
Question

How Can I Prevent My Epson Printer from Going Offline?

To keep your printer away from the offline error, you need to do the following things:

  1. Ensure your wireless network is stable.
  2. Keep your printer drivers updated with the latest version.
  3. Clean the print heads from time to time.
  4. Don’t keep your print queue jammed.
  5. Always connect it to a compatible device
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