How to Fix Xerox C310 Color Laser Printer Offline Error?

February 3, 2025

How to Fix Xerox C310 Color Laser Printer Offline Error?

Isn’t it frustrating to face the printer offline issue frequently? But you don’t have to worry now because I am going to help you learn the 5 effective methods to resolve the offline error in your Xerox C310 laser printer. I have been working as a printer specialist for an IT firm for several years and have gained immense experience in fixing printer-related problems. As a result, I have curated this blog to share all the essential guidance to troubleshoot the Xerox printer offline error.

Xerox printer offline error

There could be various minor or major reasons if you are getting an offline error with your Xerox C310 color laser printer. To understand everything in detail, keep reading this blog till the end and fix the printer offline problem in no time.

Solution 1: Update the Driver of Your Xerox Printer

If the driver in your Xerox C310 laser printer is missing or outdated, then you have to get the latest driver. The following guide will help you update the right driver on your PC.

  • Begin by going to the official support page of Xerox.
  • Then, move to the Software page and specify the operating system you are using.

How to Change Xerox Printer from Offline to Online

  • Also, choose your preferred language and then click on Apply Filter.
  • Now, the latest compatible driver option for your printer will appear on the screen.
  • Next, select the Terms and Conditions checkbox and click on the Download option.

How to Change Xerox Printer from Offline to Online

  • After that, the download process will take a couple of minutes to complete.
  • When the driver download is finished, open the setup file and follow the wizard.
  • Once the Xerox printer driver installation is complete, check the printer status.

Solution 2: Check the Xerox Printer Status

If the printer status is set offline, then it is obvious to face the Xerox printer offline error. These are the steps that might help you get rid of the issue.

  1. For the first step, you need to log in using the administrative account.
  2. After that, press the button of Machine Status.
  3. Then, move to the Tool tab.
  4. Now, head to the Network Settings option.
  5. Next, choose the Online option.
  6. Press Close to exit the window.
  7. Finally check if the printer is still in an offline state.

If you want additional help in changing the Xerox C310 laser printer status from offline to online, then you can visit printeroffline-error.com. On the support section of our website, you will find live chat and call service to connect with experts available for free consultation. In addition, the website offers various other resources, such as video tutorials, blogs, FAQs, and more. Go to the website now to fix the Xerox printer offline error quickly.

Solution 3: Choose the Xerox Printer as a Default

If the Xerox C310 laser printer is not set as the default printing machine for your computer, then you can face the offline issue. Here are the steps you need to follow to terminate the problem by setting the printer to default.

  • On your Windows taskbar, click on the Start button and then choose Settings.

How to Change Xerox Printer from Offline to Online

 

  • After that, choose the Printers and Scanners or Printer or Faxes option. (The option can vary depending on the Windows version you are using on your device.)
  • Now, locate the model number of the Xerox printer you are using and right-click on it.
  • From the option list of options select ‘Set as default printer.’
  • Once the printer is set to default, print a copy of the document to verify if the printer is still facing the offline error.

 

Solution 4: Restart the Print Spooler Service

Sometimes print spooler service can also be the reason to get your Xerox printer offline. The below procedure will help you restart the print spooler service to fix the offline issue.=

  • Firstly, go to the Start menu on your computer to open the Services window.
  • Also, you can open the Run command by pressing the Windows and R buttons together. After that, typing services.msc in the search bar.

Xerox printer offline error

  • On the open page, please scroll down to the Print Spooler option and right-click on it.
  • Now, you have to select the Stop option when the list of options appears on the display.

Xerox printer offline error

  • Moreover, wait for a while to let the print spooler service terminate. The Service Control window will prompt for a couple of seconds to display the stoppage.

Xerox Printer from Offline to Online

  • Afterward, right-click on the Print Spooler option once again and choose the Start option this time.

Solution 5: Check the Basic Parameters in Your Xerox Printer

Sometimes, the offline error can be due to some minor glitch with the printer. In this case, you have to ensure the follow-up points to resolve the issue. (I would prefer to check these points first if I have to fix the offline error in any printer.)

  • Check the Xerox printer is inserted properly into the power socket.
  • The USB cable fits perfectly to the right ports while you are using a wired connection.
  • Make sure to perform the printer configurations process correctly.
  • Ensure that the printer and the computer/smartphone are in the same connection range.
  • Inspect the basic printer requirements, such as ink level and papers in the document tray.
  • Connect the printer and the other devices to the same internet connection and others.

Is your Xerox C310 laser printer showing offline status? If you still have an offline error, then browse printeroffline-error.com to get professional assistance. On the support tab, you can clear your queries by chatting with our available experts. In addition, you can also connect with our professionals on call to get more clear help on resolving the Xerox printer offline error. This website offers free consultation services around the clock (24/7).

Frequently Asked Questions


Question

How to Change Xerox Printer from Offline to Online?

These are some primary fixes users can try to fix the Xerox printer offline error. 

Check the physical printer first to inspect if there is anything wrong. 

Update the driver of your Xerox printer. 

Make sure to uncheck the ‘Use Printer Offline’ option for your Xerox printer. 

Restart the print spooler service. 

Uninstall the printer and then reinstall it once again. 

Choose ‘Set as default printer’ for your Xerox printer model. 

Verify if the printer settings are correct and more. 

Question

What Are the Causes of the Xerox Printer Offline Error?

Below are some points that can be the prominent causes of the offline error in Xerox printers. 

The printer is running on the outdated driver, or it is missing. 

Your Xerox printer and computer/smartphone are not connected properly. 

The Xerox printer software is facing a technical glitch. 

Maybe the printer is not set on the default printing mode. 

The printer ports and cables need to be connected properly, and others. 

Question

Is It Common to Face Offline Issue With My Xerox Printer?

It is common to face offline and other problems with a printer. The offline error can arise due to various minor or major reasons and can be fixed with some troubleshooting methods. However, if the issue does not go quickly from your printer, then it is best to get professional help. A printer professional will help you terminate the Xerox printer offline error in the printer quickly. You can connect with the Xerox printer customer support team and inform them about the solution. 

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